Last Updated: May 19, 2026
Welcome to Yatri Luggege (the "Website"). These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Yatri Luggege ("we", "us", or "our"), concerning your access to and use of the website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto. By accessing or using our Website, purchasing products, or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms, then you are expressly prohibited from using the Website and must discontinue use immediately.
This Website and all commercial activities, transactions, and services offered under the brand name Yatri Luggege are exclusively owned, controlled, and operated by Yatri Luggege. Any legal correspondence, disputes, or business concerns shall be directed to the Proprietor at our principal place of business.
By using this Website, you represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into binding contracts under applicable Indian laws. If you are under 18, you may use this Website only under the supervision and consent of a parent or legal guardian who agrees to be bound by these Terms.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Website. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock at all times.
All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable goods and services taxes (GST) unless stated otherwise. We reserve the right to change prices for products or services at any time without prior notice. In the event of a typographical or pricing error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and payment processed.
When you place an order on the Website, it constitutes an offer to purchase the specified products. We reserve the right, at our sole discretion, to accept, reject, limit, or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspected fraudulent activity. If your order is canceled after payment has been processed, we will issue a full refund to the original payment method.
Payments on our platform are processed securely via integrated third-party payment gateways (including Easebuzz and UPI options). By initiating a transaction, you agree to comply with the terms, conditions, and privacy policies of the respective payment processor. We do not store or have access to your complete financial credentials (such as card numbers or passwords) on our servers.
Shipping and delivery will be handled in accordance with our standard Shipping Policy. While we endeavor to ensure dispatch and delivery within the estimated timelines, we are not responsible for delays caused by third-party logistics partners, weather conditions, governmental regulations, customs clearance, or force majeure events. Risk of loss and title for products pass to you upon delivery to the carrier.
Our Return & Refund Policy governs all returns, exchanges, and refund claims. Return requests must be strictly submitted within 7 days of delivery and are only applicable for damaged, defective, or incorrect products. The customer must provide valid proof, such as an unboxing video, to support any transit damage claims.
Unless otherwise indicated, the Website is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. You are granted a limited license to access and use the Website solely for personal, non-commercial purposes.
You agree not to access or use the Website for any purpose other than that for which we make the Website available. Prohibited activities include, but are not limited to: scraping or harvesting data; attempting to bypass website security measures; uploading viruses or malicious code; engaging in fraudulent transactions; impersonating other users; or using the Website in any manner that violates applicable local, state, national, or international laws.
In no event shall Yatri Luggege, or any employees or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website or products purchased through the Website, even if we have been advised of the possibility of such damages.
You agree to defend, indemnify, and hold harmless Yatri Luggege, and all associated partners and employees from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: your use of the Website; breach of these Terms; or any violation of the rights of a third party.
These Terms and Conditions and your use of the Website are governed by and construed in accordance with the laws of India. Any legal action, suit, or dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Agra, Uttar Pradesh, India.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms. It is your responsibility to periodically review these Terms to stay informed of updates.
If you have any questions, grievances, or legal notices regarding these Terms, please contact our administrative desk at:
📍 Registered Office Address: 21/272/1/4-A Patel Nagar Jeoni Mandi Agra - 282004, Uttar Pradesh, India
📧 Official Email: support@yatriluggege.com